Due to the nature of vintage and antique items, My House does not currently accept any returns or exchanges for any reason. Please be sure to carefully review the product descriptions and all images before making your purchase. If you are watching a live, please look and watch out for callouts, and also feel free to ask if there are any issues as well! We are also happy to help answer any questions you may have regarding an item through the Let's Chat button at the bottom of the page!

We want you to always be pleased with your purchase! We always do our very best to to call out any issues with the items that we show. Please know unless we state otherwise, these items are all antique or vintage items. Most show signs of wear consistent with age and use. Many of these items have been passed down through generations. Please watch for any condition issues or ask if you are not sure, as ALL ITEMS ARE FINAL SALE. If you are shopping on the website, please see the photos. We always try to show any condition issues.

We're so sorry! We pride ourselves in our shipping, but sometimes, no matter how well you wrap something, it's just not going to make it. 😭😭 If you do have a broken item, please click the let's chat button below, and send us a message! Let us know what item is broken, and please send us pictures of the broken item, try to get a couple good pictures of the damage, and then also a picture of the box! You can send all of those through that chat bubble (click the paperclip). 🥰 Em will respond asap if she needs anything else, and what the next steps are! We will ALWAYS issue a full/partial credit or refund for the item upfront! Em just needs all the info so she can send it in for insurance to repay us!